{"id":1582,"date":"2014-05-27T08:52:19","date_gmt":"2014-05-27T08:52:19","guid":{"rendered":"https:\/\/twproject.com\/support\/?p=1582"},"modified":"2025-10-22T10:02:12","modified_gmt":"2025-10-22T10:02:12","slug":"issues-faq","status":"publish","type":"post","link":"https:\/\/twproject.com\/support\/issues-faq\/","title":{"rendered":"ToDo FAQ"},"content":{"rendered":"

Can I attach files to a ToDo?<\/h2>\n

Of course, you can attach up to two files\/screenshot simply dragging them on the ToDo line.<\/p>\n

Should I use phases or ToDo?<\/h2>\n

Good point! We suggest to use ToDo if you think the problem\/phase requires \u201chours\u201d to be closed. Use phases if you think you need \u201cdays\u201d. Do not use projects or phases for micro-management; ToDo are much more flexible. A complex ToDo can be anytime transformed to a project or phases.<\/p>\n

Are ToDo status customizable?<\/h2>\n

Yes, an \u201cadministrator\u201d or \u201carea manager\u201d has permissions to create new statuses:\u00a0 from menu, Tools \u2013> Lookups \u2013> ToDo statuses<\/p>\n

Who can create ToDo on a project?<\/h2>\n

Every user with \u201cToDo can create\u201d permission. Usually this permission is given to project managers and workers to a project. See below for\u00a0detail on security:
\nhttps:\/\/twproject.com\/support\/using-twproject\/security\/<\/a><\/p>\n

How are ToDo sorted?<\/h2>\n

ToDo are always ordered by gravity. Inside the same gravity, you can sort them manually by drag & drop.<\/p>\n

Can I highlight words in the ToDo title or description?<\/h2>\n

Yes, it\u2019s very simple!
\nTo make a word or phrase bold, just add two asterisks before and after the text you want to highlight.
\nExample: **note well** \u2192 note well<\/b><\/p>\n

Are ToDo events notified?<\/h2>\n

Yes;\u00a0 creation, status changes, overdue events are generated for ToDo and sent to the subscribed users (by default the assignee). See below for details on subscriptions:
\nhttps:\/\/twproject.com\/support\/using-twproject\/projects-and-tasks\/notifications-subscriptions\/<\/a><\/p>\n

How can I refine ToDo search?<\/h2>\n

There are many ready-to-use filters, but you can refine them by clicking on \u201crefine search\u201d link. You can filter for many ToDo and project properties such as status, description, assignee, severity, dates, tags and so on. You can always save you preferred filters.
\nhttps:\/\/twproject.com\/support\/search-filter-close-order\/<\/a><\/p>\n

Can I assign ToDo to a department?<\/h2>\n

Yes, You can assign a todo to a department so that it can be seen and performed by any of its members.<\/p>\n

\u00a0Can I add comments on ToDo?<\/h2>\n

Every ToDo has its own log. Comments are added to it. You can add comment from the ToDo editor.<\/p>\n

Can I add mensions on ToDo?<\/h2>\n

Yoo can add in in ToDos comments with @ character and start typing the name of the person. Select him with the mouse from the list and repeat this step for all the people you want to quote.
\nObviously, the more you type the more refined the search result will be.
\nSave or send the message and that\u2019s it.<\/p>\n

Can I record work on ToDo?<\/h2>\n

You can record work done on ToDo only if you are assigned to that ToDo. You can record time by clicking on the \u201cwatch\u201d icon. When you set the status to \u201cclosed\u201d the input is automatically shown.<\/p>\n

How can I export ToDo in Excel?<\/h2>\n

From the ToDo list, just click on \u201cexport\u201d icon at the top-right of the page. You can customize the information exported.<\/p>\n

Can I organize my ToDo weekly?<\/h2>\n

ToDo can be used for planning activities. Once you select your ToDo, click on \u201cplanner\u201d link. Then you will be able to assign ToDos to resources and define the due date.<\/p>\n

 <\/p>\n

Can I use ToDo with Kanban?<\/h2>\n

Yes. Filtered ToDo can be organized using the Kanban page. Twproject Kanban works with multiple dimensions: gravity, status, assignee, project\/sprint. See below for details.
\nhttps:\/\/twproject.com\/support\/using-twproject\/issues\/kanban-organize-projects-to-do\/<\/a><\/p>\n

Is there an ToDo history log?<\/h2>\n

Every ToDo maintains its own history. Open the extended editor to see the log detail.<\/p>\n

Can I add ToDo by e-mail?<\/h2>\n

Yes. Twproject can perform many actions by sending e-mail to it.\u00a0 See below for details.
\nhttps:\/\/twproject.com\/support\/twproject-advanced-usage\/connections\/manage-by-e-mail\/<\/a><\/p>\n

How one of my customers can add a ToDo\/bug?<\/h2>\n

Two ways:<\/p>\n